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Can not Login After Install

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Can not Login After Install

Postby paul.hadley » Wed Jul 06, 2011 6:23 pm

This looks a great a program. I have installed it three times now without any problemes, the install completes fine.

After the install you go to the main "public" page with out any problems.

If try to logon as the Administrator, using the name and password you set up on intsall the logon fails, with message "Some Error Occured" but other information given.

Does anyone know how to get a "admin" logon after the install to start using the program.

I am using Apache 2.2.17 Mysql 5.5.8 and PHP 5.35, they were insalled as part of the Wamp server on Windows 2003.

Any help would be appreciated, it would be a shame if I couldn't use this program.
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Re: Can not Login After Install

Postby arash » Wed Jul 06, 2011 6:41 pm

In twatch/base/profiles/default/settings.php set $settings[ 'unauthorized_muted_errors' ] to false then try logging in again and see what error message you get.
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Re: Can not Login After Install

Postby paul.hadley » Wed Jul 06, 2011 8:13 pm

I spotted that in earlier post and tried it, no difference, still no clue as what the reason for the failed loggin was, just the the header with the message "Some Error Occured"
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Re: Can not Login After Install

Postby paul.hadley » Thu Jul 07, 2011 2:52 am

This occurred to me.

Some time ago I had a problem with a web based email client logging in. The login had session time out of 10 mins. Despite both the server and client showing the same time the client was infact running one hour behind the server, so when you logged in the sesssion had expired before it actually started, the login failed every time. Once the time out was increased to 1 hour ten mins the logon was fine.

Does this program have a time out for logged in users, can it be adjusted.
paul.hadley
 
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Re: Can not Login After Install

Postby arash » Thu Jul 07, 2011 10:52 am

If this was a session problem you would have gotten back to the login page with no error message so that doesn't seem to be the problem.
If you set $settings[ 'unauthorized_muted_errors' ] to false correctly tracewatch should show detailed information about the error instead of "Some Error Ocurred" unfortunately without that detailed information I can't help any further. BTW try downloading tracewatch from here again and replace all the files (including settings.php files) maybe some of your files are corrupted.
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Re: Can not Login After Install

Postby paul.hadley » Thu Jul 07, 2011 11:02 am

Got it.

+ PHP Error
mysql_query() [<a href='function.mysql-query'>function.mysql-query</a>]: Unable to save result set [2]
File: C:\Web Server\www\twatch\base\db\Db.php Line: 319
paul.hadley
 
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Re: Can not Login After Install

Postby arash » Thu Jul 07, 2011 11:25 am

so it looks like it's the same problem described here:
viewtopic.php?f=3&t=502
I'll look into it.
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Re: Can not Login After Install

Postby paul.hadley » Sun Jul 10, 2011 2:12 pm

Would be great if you can find a solution, your software looks really good.
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Re: Can not Login After Install

Postby arash » Tue Jul 12, 2011 10:54 am

Turned out to be an incompatibility with MySQL 5.5, fixed in TraceWatch v0.352.
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Re: Can not Login After Install

Postby paul.hadley » Tue Jul 12, 2011 10:23 pm

Thank you for that, just intsalled it again and working fine.
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